Your front desk closes at 5. Your revenue cycle shouldn't.
Practice owners look for a billing partner after the last patient leaves. This assistant answers them in English or Spanish, books the free data audit, and puts a ranked call list on PrimeCure's desk at 8 AM.
For 16 of every 24 hours, a practice that reaches out today gets voicemail. All weekend, too.
What happens at 9:40 PM
A practice manager is finally done with the day and looking for a new billing company. Today she finds a phone number and closed hours. With the assistant:
She gets real answers
Pricing model, payer turnaround, A/R, credentialing, HIPAA, switching. Written from PrimeCure's own pages, in English or Spanish.
She books the free audit
Three short steps inside the chat: what she needs, her practice, and when to call. A reference number confirms it.
PrimeCure calls first
The team opens a call list sorted by practice size, claim volume and urgency, with every conversation attached.
Everything the assistant can explain
Each answer maps to a PrimeCure service, so the question a practice asks at night becomes the right conversation in the morning.
Front end
- Eligibility and benefits checks
- Prior authorizations
- Patient scheduling
- Credentialing and payer enrollment
Mid cycle
- Charge entry and claim submission
- Secondary and tertiary billing
- Payment posting
- Fee schedule review
Back end
- A/R analysis by payer
- Old A/R recovery
- Denial management and appeals
- Monthly performance reports
More than 25 specialties
One assistant, any practice's brand
The same widget re-skins in seconds: name, colour, office hours, language and greeting. It drops onto any site with one script tag.
- Time-aware. Knows when the office is open and says so honestly.
- Safe by design. Never asks for patient data, filters bots with a hidden field, and strips any HTML.
- Nothing lost. Questions it can't answer are saved for the team, not dropped.
- The site promises Live Chat. This is that chat.
- Let's Talk and Book an Appointment now lead to a working booking.
- The footer FAQs link now has answers.
Questions practices ask
The assistant answers these and more, day or night.
How does PrimeCure charge?
Pay for performance: a percentage of what is actually collected. The exact rate depends on specialty and volume, and comes with the free data audit.
Is our data safe with PrimeCure?
PrimeCure works under HIPAA and signs a Business Associate Agreement with every practice before handling patient data.
What happens to a message sent at 11 PM?
The assistant answers it on the spot. If the practice books a free audit, the request lands on the team's 8 AM call list with the full conversation, sorted by likely value.
How long does switching billing companies take?
It starts with the free audit. The team then sets up access to your EHR and clearinghouse, takes new claims, and works old A/R in parallel so nothing falls through.
Do you support practices in Spanish?
Yes. Bilingual account managers, and the assistant answers in English or Spanish.
Leaking revenue stays leaking until someone looks.
Book a free data audit. It takes about a minute, any time of day.